(4.9 / 5)1767+ Ratings

Audio Advice Reviews

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Overall Rating

4.9
13 Reviews
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About Audio Advice

Audio Advice is a premier destination for home theater, high-performance home audio, and smart home integration. They offer a variety of products and services to build the ultimate home theater experience. Their product range includes home theater receivers, power amplifiers, pre-amplifiers, switchers, AV receivers, network streamers, projectors, and more. They also provide home theater design and installation services. Customers can configure their room size, add seating, and select screen and speaker options to visualize their home theater or media room layout. The company has fully-immersive listening and demo rooms staffed by knowledgeable professionals in their Raleigh & Charlotte, NC showrooms.

Audio Advice Pros & Cons

Pros & Cons of AudioAdvice.com

Pros

  • Exceptional Customer Service: Audio Advice is frequently praised for its knowledgeable and friendly staff, providing personalized assistance and support throughout the purchasing process.
  • Wide Range of Products: The website offers a curated selection of high-quality audio and home theater equipment, ensuring customers can find the best products for their needs.
  • Home Theater Design Services: Customers can access specialized design services to create customized home theater setups, enhancing their overall experience.
  • Free Shipping: Orders within the continental U.S. qualify for free shipping, making it convenient for customers to receive their products.

Cons

  • Design Fee: The home theater design service comes with a $1,000 fee, which some may find steep, although it can be applied toward future purchases.
  • Return Shipping Costs: Standard return shipping incurs a flat fee of $15, which may deter some customers from making returns.
  • Limited Physical Locations: While Audio Advice has showrooms, its physical presence is primarily in the Carolinas, potentially limiting access for customers outside this region.

Audio Advice Coupon & Discount Codes

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Audio Advice Customer Reviews (13)

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Coletta Schippers
Coletta Schippers
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Beautiful turntable

The turntable I purchased from this store is not only functional, but also beautifully designed. It adds a touch of elegance and sophistication to my audio setup.

Mar 18, 2023
Cathi Adams
Cathi Adams
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Impressive quality!

Vivid colors and sharp, clear images that make the viewing experience truly immersive.

Mar 17, 2023
Earl Upchurch
Earl Upchurch
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Great Educational Resources

This store has a wealth of educational resources available, from buying guides to informative blog posts. I found it very easy for me even though I had no idea about how to builf a home theater. This site provided me with lots of guides to help me realize my idea.

Mar 16, 2023
Janina Zweig
Janina Zweig
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Impressive Installation Services

The installation team at this store did an amazing job setting up my new home theater system. They were professional, efficient, and made sure everything was working perfectly before they left.

Mar 16, 2023
Robert Schmid
Robert Schmid
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Consistently Impressive Products

I have consistently been impressed with the quality and performance of the products available at this store. This is not my first time ordering from here and it was a good experience, as always.

Mar 15, 2023
Angela Sato
Angela Sato
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High-Quality Amplifier

I purchased a McIntosh amplifier from this store and am blown away by the quality of the product. The sound is crystal clear and the design is both elegant and functional.

Mar 13, 2023
Jennie Fontenot
Jennie Fontenot
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Easy Ordering and Fast Shipping

I ordered a set of headphones online and was impressed by how easy the process was. The shipping was also very fast, and my headphones arrived in perfect condition.

Mar 13, 2023
Karin Fenstermacher
Karin Fenstermacher
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Expert Audio Advice

The expert audio advice provided by this store was invaluable in helping me to make informed decisions about my purchases. The staff really know their stuff and were incredibly helpful.

Mar 13, 2023
Kevin Gersten
Kevin Gersten
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Knowledgeable and Friendly Staff

The staff at this store are incredibly knowledgeable about all things audio and video. They were able to answer all of my questions and offer helpful advice without being pushy or salesy.

Mar 12, 2023
Abdulkhamid Aslakhanov
Abdulkhamid Aslakhanov
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Best Headphones I've Ever Owned!

I purchased a pair of Bowers & Wilkins headphones from this store and they are the best headphones I've ever owned. The sound quality is exceptional and the design is both stylish and comfortable. Highly recommend!

Mar 12, 2023

Audio Advice Customer’s Q&A

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Audio Advice Features and Benefits

Key Features and Benefits of AudioAdvice.com

Key Features

  • Home Theater Design Tool: A patent-pending virtual design tool allows users to create customized mockups of their home theaters, adjusting elements like seating, speakers, and projectors for optimal performance.
  • Expert Consultations: Access to knowledgeable consultants who provide personalized assistance and refine system attributes to ensure customer satisfaction.
  • Curated Product Selection: Offers a carefully selected range of high-quality audio and home theater products, ensuring only the best brands and models are available.
  • Dirac Room Correction: Utilizes advanced calibration software to optimize audio performance based on room characteristics, enhancing sound quality significantly.

Benefits

  • Enhanced User Experience: The design tool simplifies the planning process, making it easy for users to visualize and customize their setups.
  • Professional Guidance: Expert consultations help avoid common mistakes in home theater design, leading to better overall performance.
  • Quality Assurance: Products are vetted for craftsmanship, design, technology, and performance, providing customers with confidence in their purchases.
  • Long-Term Support: Committed to ongoing customer support, including maintenance and troubleshooting services, ensuring systems remain functional and up-to-date.

Audio Advice Pricing

Pricing Overview for Audio Advice

  • Price Matching Policy: Audio Advice guarantees that their prices will match those of any authorized dealer, including major retailers. If a lower price is found from a legitimate authorized seller, customers are encouraged to contact Audio Advice for potential adjustments.

  • Financing Options: Customers can choose to finance their purchases through Affirm, with rates ranging from 0% to 36% APR. For instance, a $1,000 purchase could be financed at $83.34 per month over 12 months at 0% APR.

  • Shipping Costs: Free shipping is available on all orders within the continental U.S. with no minimum purchase required.

  • Return Fees: Standard return shipping incurs a flat fee of $15, while items shipped via freight may have return fees starting at $150.

  • Home Theater Design Fee: A custom home theater design service is available for a fee, which can be applied toward future purchases.

For specific product pricing, visiting the Audio Advice website or contacting their customer service is recommended.

About audioadvice.com Payment Method?

Audio Advice offers financing with Affirm. You can finance your dream home theater or high-performance audio gear with monthly installments, starting at 0% APR. You can select Affirm at checkout to finance your gear in fixed monthly payments. You can split your purchase into 3, 6, 12, 18, or 36 monthly payments at 0% APR or 10-36% APR. You can manage your payments in the Affirm app or online, and set up AutoPay so you don’t miss a payment. If you decide to buy with Affirm, this may impact your credit score. You’ll need a mobile phone number from the U.S. or U.S. territories to use Affirm. If an item doesn't meet your expectations, you may return or exchange it in its original condition and packaging within 30 days for a full refund, minus shipping fees. Some items may be subject to shipping and restocking fees. It usually takes around 7-14 days for the refund to show up on the payment method you used. They do inspect all returns for damage and accuracy of the item inside the box before issuing a refund. Some items may be subject to shipping and restocking fees. You are responsible for any payments due for any products or services that you order. If they do not receive payment from your credit issuer or its agents, you agree to pay all amounts due to them.

Audio Advice FAQs

FAQ

Audio Advice Alternatives

Here are some alternatives to audioadvice.com:

  1. Crutchfield.com: Known for providing legendary service to consumer electronics shoppers. Offers free 2-day shipping, one-on-one advice, along with free lifetime tech support.

  2. Safeandsoundhq.com: A family-owned and operated company since 1983, providing home audio, car audio, and mobile security to customers. Offers free lifetime technical support and free shipping on all orders.

  3. Upscaleaudio.com: Specializes in high-fidelity music systems and precision selected rare tubes. They treat your system like it's their own.

  4. Svsound.com: Builds speakers, subwoofers and audio accessories for music and home theater surround sound systems. Proudly engineered in Youngstown, Ohio.

Please note that these alternatives were ranked by their affinity to audioadvice.com in terms of keyword traffic, audience targeting, and market overlap. Always research and compare before making a decision.

FAQ

How To Open A Audio Advice Account?

How to Open an Account on AudioAdvice.com

  1. Visit the Website: Navigate to AudioAdvice.com.

  2. Account Creation: Look for the "Sign In" or "Account" option, typically located at the top right corner of the homepage.

  3. Select "Create Account": Click on the option to create a new account.

  4. Fill in Required Information: Provide necessary details such as name, email address, and password. Ensure that the password meets any specified requirements for security.

  5. Agree to Terms: Review and accept any terms and conditions presented during the registration process.

  6. Submit Registration: Click on the button to complete the account creation process.

  7. Email Verification: Check the registered email for a verification link from Audio Advice. Click on this link to verify the account.

  8. Log In: After verification, return to AudioAdvice.com and log in using the newly created credentials.

This process allows access to exclusive features, promotions, and personalized services offered by Audio Advice.

FAQ

What is Audio Advice's shipping policy?

Audio Advice offers free 2-day shipping on most products within the continental US.Customers can choose quicker shipping options during checkout. Audio Advice does not ship internationally and may charge an additional fee for orders to Hawaii and Alaska.
FAQ

Can I make changes to my shipping address after placing an order?

No, Audio Advice cannot make any address changes once an order is placed.
FAQ

Should I keep the shipping box for my audio product?

Yes, Audio Advice suggests keeping the shipping box and all packing for at least 30 days. This will increase the trade-in value and be useful if the unit needs to be sent in for repair.
FAQ

What should I do if my furniture arrives damaged?

After removing the packaging, customers should check for any damages that may have occurred in transit and take pictures of any damages and contact Audio Advice via phone or email, and they'll start the process to repair/replace the new piece of furniture.
FAQ

What is Audio Advice's return policy?

Audio Advice offers a 30-day hassle-free return policy for items in their original condition and packaging. Items shipped back in like-new condition through standard shipping carriers will incur a flat fee of $15 to return. Some larger items such as tower speakers, TVs, or furniture that require freight shipping may cost more to return.
FAQ

How long will the refunds from Audio Advice be back to my account?

Refunds usually take around 7-14 days to show up on the payment method used.
FAQ

What is Audio Advice's customer satisfaction policy?

Audio Advice offers a 30-day hassle-free return policy and will bend over backward to make sure customers are 100% satisfied. If an item doesn't meet expectations, customers may return or exchange it in its original condition and packaging within 30 days for a full refund, minus shipping fees.
FAQ

About audioadvice.com Prices and Cost?

AudioAdvice.com offers a wide range of products in the home audio and home theater categories. Here are some examples of their offerings and their prices:

  • EverSolo DMP-A6 Network Streamer & DAC: $899.00
  • KEF Q350 OPEM BOX Bookshelf Speakers - Black - Pair-Excellent Condition: $699.99
  • EverSolo DMP-A6 MASTER EDITION Network Streamer & DAC: $1,299.00
  • Cambridge CXN100 Network Player - Lunar Grey: $1,099.00
  • EverSolo DMP-A8 Network Streamer, DAC, & Preamp: $1,980.00
  • EverSolo DAC-Z8 DAC & Headphone Amp: $749.00
  • Marantz CINEMA 30 11.4 Channel Home Theater Receiver: $4,500.00
  • Marantz Stereo 70S Slimline AV Receiver: $1,000.00

Please note that these prices are subject to change and it's always best to check the website for the most current pricing. Audio Advice also offers a Price Guarantee, ensuring that their prices are the same as any other authorized dealer, including big-box retailers and major online retailers.

FAQ

About audioadvice.com Popular Products and Services?

Audio Advice is a major brand that markets products and services in the realm of home theater and audio. They offer a wide selection of high-performance audio components including preamplifiers, amplifiers, integrated amplifiers, DACs, turntables, headphone amplifiers, and music streamers. Some of the popular products listed on their website include the EverSolo DMP-A6 Network Streamer & DAC, KEF Q350 Open Box Bookshelf Speakers, Cambridge CXN100 Network Player, and the Marantz CINEMA 30 11.4 Channel Home Theater Receiver. They also offer services like a Free Interactive 3D Home Theater Design Tool which allows you to design your theater in real-time and receive optimal screen size, seating locations, speaker locations, and precise measurements for your room layout. Additionally, they provide Free 2-Day Shipping, 30 Day Returns, Expert Advice, and a Price Guarantee. They also feature advice on their website on topics like the Best Turntables, Best Dolby Atmos Soundbars, and Best Home Theater AV Receivers.

FAQ

audioadvice.com Return Policy?

At Audio Advice, they pride themselves on customer satisfaction and offer 30-day hassle-free returns. If an item doesn't meet your expectations, you may return or exchange it in its original condition and packaging within 30 days for a full refund, minus shipping fees. Items shipped back in like new condition through standard shipping carriers will only incur a flat fee of $15 to return. If the items were initially shipped through free scheduled delivery via motor freight (commonly referred to as LTL), returning them will result in return shipping fees starting at $150. These items include but are not limited to, oversized items such as TVs, certain subwoofers, floorstanding speakers, furniture, and most items weighing over 75 pounds. Return fees will also apply for exchanges.

They only accept returns for any product purchased directly from their website. If merchandise is not returned in its original condition or is missing packaging, manuals, accessories or other parts, or the resale value of the product has been impaired, a partial refund will be given and calculated on a case-by-case basis. The following items cannot be returned or cancelled: Special/Custom Order Items, Open Box Products, Gift Cards, In-ear headphones (once the packaging has been opened due to personal hygiene reasons), and Turntables With a Broken Stylus.

For shipping, they offer free 2-Day shipping on the majority of the products they sell. However, tower speakers, furniture items, and other heavy items (over 75lbs) often require freight shipping or in-home delivery. While freight does take a little longer, it is often the safest method for these large items. They also offer international shipping options with varying rates based on location.

FAQ

What are some popular brands that Audio Advice carries?

Audio Advice carries a variety of popular brands. Some of these include Yamaha, which offers a lineup of receivers and sound systems. They also carry JBL and Sonos, which are recognized as some of the best speaker brands. Another notable brand available at Audio Advice is Bose, an iconic American audio brand.

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